Onsys 24 X 7 Managed Database Services
Onsys Managed Database Service is designed to proactively monitor, manage and resolve incidents in your database infrastructure. Our experienced, certified and skilled team will keep eye on your database to reduce unplanned downtime and avoid service outages.
Managed Database Support
24 x 7 remote DBA support
Dedicated contact via both email and phone
Free service desk access to raise your service requests, issues and problems
Month-to-month billing and a minimum 3 month contract
Additional usage billed weekly
Prices marked as excluding GST, unless indicated otherwise
After your purchase, our specialists will contact you to arrange the network access as per your business policies and requirements
Weekly DBA time usage and FREE database monthly health check reports are offered for each package
All service requests are handled via service desk and guaranteed response time
Service delivery will be done by offshore and Melbourne based consultants
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EMERGENCY SUPPORT
Every database outage would cost money, damage the reputation and impact user confidence. Onsys Remote DBA will restore services, perform root cause analysis to minimise unplanned outages.
24X7 REMOTE DATABASE SUPPORT
Onsys Remote DBA assists to resolve database incidents and keep databases up and running ensuring availability. Our dedicated on-call DBA is ready to assist you 24 X7.
MANAGED DATABASE SERVICES
Onsys Managed Database Services will monitor your database environment, handle events & alarms, resolve incidents, manage problems and implement changes following ITIL Service Delivery model.
How Can 24 X 7 Remote DBA Help You?
Platform Improvements
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Planning and designing new database infrastructures
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Implementation of high availability solutions
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Implementation of SSAS, SSRS and SSIS solutions
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Architectural designing and documentation
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Database development tasks
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Project planning and management
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Installation and configuration of Oracle RAC
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Oracle Dataguard installation and configuration
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Installation and configuration of AlwaysOn high availability groups
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Migration & decommissioning of infrastructure
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Patching, upgrades and new installations
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Cloud migration (Oracle Cloud, AWS and Azure)
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Platform migration
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License and cost optimization
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Oracle to EDB Postgres migration
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Design, installation and configuration of SQL Server cluster solutions
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Patching, upgrades and new installations
BAU Activities includes
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Database patching and upgrades
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DR planning & execution
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Monitor OS events, DB errors/warnings
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Monitor and handle disk spaces, memory, I/O & CPU issues
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Database backup/restore and configurations
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Ad-hoc Query writing/execution
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Security administration
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Index & statistics maintenance
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Application upgrades and patching
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Agent job creation, execution and monitoring
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Database backup/restore and refresh
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Monitor scheduled maintenance tasks
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Integrity checking
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Assist with application upgrades and patching
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Performance monitoring
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Any other database support activities
We understand that each business is unique, and you may have different requirements. We’ll discuss your needs and provide a tailor-made solution for your specific business environment.
Supported Database Platforms
Partner Accreditation
reliable database services